Have a question about a charge, an invoice, or your payment method? Contact us and we’ll look into it right away.

How we handle billing questions

• Contact us. Use this form, email info@lionkingnetworkgroup.com, or call 1-215-714-5828, Monday through Friday, during business hours (Eastern Time).
• Our timeline. You get an instant confirmation email with a reference number. We reply within 1 business day and complete our review within 5 business days. If we need more time, we tell you why.
• Billing errors. If we find an error, we refund the incorrect amount to your original payment method and confirm it in writing.
• Keep your details safe. Never send full card numbers or bank account numbers by email or through this form. The charge date and amount are enough for us to find it.
• Your rights. Contacting us first is usually the fastest way to fix a problem, and it doesn’t limit any right you have to dispute a charge with your card issuer or bank.

Payment terms

Plans are billed in U.S. dollars on your billing date. How recurring card and ACH payments are authorized, how to change or revoke that authorization, and what happens if a payment fails are explained in Payments & Payment Authorization. To cancel, use our cancellation page.